By integrating Conveyor with Slack you can notify collaborators of a ticket that's been assigned to them; and then they can respond as well as upload documents directly to the notification instead of needing to log into Conveyor. Save time by having collaborators use the tool they are already familiar with instead of them having to onboard and use a new tool. Conveyor uses collaborators name and email to pattern match and find the right contact, sending them a Direct Message preventing you from having to make and maintain new channels for compliance notifications.
When a ticket is assigned to a person in Conveyor a Slack notification will automatically be sent to that person upon creation. Conveyor will automatically pattern match based on the email of the user to find the appropriate Slack person to notify.
When a collaborator received a notification they simply respond to that notification in Slack with text and attachments which are uploaded to the ticket in Conveyor. The ticket is closed and the response is logged.